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Fraud and compliance training for property and professional firms

Keep the money in the right account, and the training on the record.

Five-minute lessons on payment redirection fraud, the cyber training the e-conveyancing rules expect, and AML/CTF, for law, conveyancing, accounting and real estate firms in Australia and New Zealand. Licensed to the insurers, compliance providers and professional bodies that serve them.

Talk to us See the tracks
3
tracks
5
minutes a lesson
9
lessons
The problem

A changed bank account, and two training duties.

A firm moves its clients' money and holds their identities. Fraudsters know it, and the rules ask the firm to show that its people have been trained.

  • “The client paid the bank details in the email.”

    An email that looks like it came from the firm, or from the client, changes the account for a deposit, a settlement or an invoice. Payment redirection fraud cost Australians A$166.8 million in 2025 (ACCC, Targeting Scams). Victoria's solicitors' insurer counted 18 cyber claims in 2023-24, at an estimated A$2.14 million, most of them email compromise at smaller firms (LPLC).

  • “Do we have to train everyone who settles electronically?”

    A firm that settles property through an electronic lodgment network must ensure that every user has had cyber security awareness training covering secure use of the network, the firm's own systems and email, and that everyone else on the firm's systems has had the same on systems and email (participation rules, in force in every state and territory checked).

  • “What AML/CTF training does our firm need?”

    From 1 July 2026, Australian lawyers, conveyancers, accountants and real estate agents must give their staff AML/CTF training tailored to their firm. New Zealand's regime has covered the same professions since 2018 and 2019. A generic course does not show that it fits the firm.

The approach

Five minutes, one routine, a record of it.

Each lesson teaches one thing a person in the firm should do, such as the call-back before any bank details are used, and checks that they would do it.

  1. Five minutes, narrated

    A presenter walks the person through one routine, in the firm's own situations. Short enough to finish between two files.

  2. On a phone or a computer

    Lessons run in the browser on any phone or computer. Nothing to install and nothing for the firm's IT to approve.

  3. Checked and recorded

    Every lesson ends with questions about what the person would do. The firm keeps a completion register of who finished what, when and with what score, with certificates.

The catalogue

Written for firms that move money and hold identities.

How a settlement or invoice gets redirected and the call-back routine that stops it; the security habits the e-conveyancing rules expect of every user, across the lodgment network, the firm's own systems and email; and what the AML/CTF rules ask of a firm's people, on hire and ongoing.

  1. Payment Redirection Fraud in Property Transactions
  2. The Cyber Training Your E-Conveyancing Rules Require
  3. AML/CTF Training: The Starter Track

Every lesson is five minutes, narrated by a presenter, runs in the browser on a phone or a computer with nothing to install, and ends with questions.

Who it is for

Licensed through the organisations firms already rely on.

DefSafe reaches firms through partners who serve many of them at once. Running a firm yourself? Ask us and we will tell you how to get it.

How licensing works

  1. Professional indemnity and cyber insurers

    You pay the payment redirection claims. One licence covers every firm you insure, and the completion register shows which of them have trained their people.

  2. AML compliance software and consultancies

    You write firms' AML/CTF programs. Add the training module those programs call for, tailored to the program, under your brand or ours.

  3. Professional bodies and networks

    Conveyancing institutes, law societies, real estate and accounting networks: a member programme your members can finish in minutes and keep on record.

Articles

Writing on security

Plain explanations of the threats people keep meeting, and what to do about them.

Read all articles
Questions

Before you ask

How do partners license DefSafe?
One licence covers all the firms a partner serves: the firms an insurer covers, the clients of a compliance provider, or the members of a professional body. We agree which firms are in scope, tailor the lessons to them and give each firm its own completion register. The three shapes of deal are on the licensing page.
Does it replace a firm's own AML/CTF program?
No. Each firm still needs its own program, risk assessment and policies. DefSafe trains the firm's people on what that program asks of them, and records that they finished it.
Who reviews the content?
Practitioners who work in property, legal and compliance practice review the lessons before they reach a firm, and again when the rules or the fraud patterns they describe change.
Is this legal advice?
No. The lessons are general training, not legal, compliance or financial advice. Each firm remains responsible for its own compliance and should take professional advice on its own situation.
How long does it take?
About five minutes a lesson. A track is a handful of lessons, so a person can finish one in a sitting or spread it across a week.
Does it work on a phone or a computer?
Both. Lessons run in the browser on any phone or computer, with nothing to install, so people can take them at their desk or away from it.
Talk to us

Tell us which firms you serve.

Say who your firms are, roughly how many, and what prompted the question. We will come back with how a programme would work for them.

Talk to us

Straight to a person, not a sales sequence.